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secret75
#1 Posted : Wednesday, June 9, 2021 12:17:40 PM(UTC)
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Hi, have been using Hearthranger and so far it was working fine until yesterday, when i got the message: failed to connect bot server to retrieve card data. I have disabled firewall, whitelisted the app and also disabled the protection on windows 10 but it still recurs. version is 12.7.7.0.

Can i check if anyone else getting the same error?

thanks!
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WrathofGod
#2 Posted : Saturday, June 12, 2021 11:42:04 AM(UTC)
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secret75;61385 wrote:
Hi, have been using Hearthranger and so far it was working fine until yesterday, when i got the message: failed to connect bot server to retrieve card data. I have disabled firewall, whitelisted the app and also disabled the protection on windows 10 but it still recurs. version is 12.7.7.0.

Can i check if anyone else getting the same error?

thanks!


This is happening to me now as well. Perhaps something on there side they have to update?
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jwlance
#3 Posted : Monday, June 14, 2021 9:20:44 AM(UTC)

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Looks like it's still giving a failed to connect bot server to retrieve card data error. Any update?
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Lollor
#4 Posted : Monday, June 14, 2021 11:31:00 AM(UTC)
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same here, bot not working anymore.
Update feature also broken.
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jwlance
#5 Posted : Thursday, June 17, 2021 10:52:42 PM(UTC)

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Any updates?
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secret75
#6 Posted : Friday, June 18, 2021 8:41:22 AM(UTC)
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None, still doesnt work for me.
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jwlance
#7 Posted : Sunday, June 20, 2021 12:53:00 PM(UTC)

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Is this just the free users having this difficulty? I had a license, but can't pay with PP anymore and I don't grind HS as much anymore so don't want to deal with BTC or buying something I uses just a bit a day.
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secret75
#8 Posted : Monday, June 21, 2021 6:27:48 AM(UTC)
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Yes, I am a free user as I am still testing out the app - it's making some obvious mistakes at the moment, so until I confirm that I can correct these, I wont be getting the license.
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jwlance
#9 Posted : Monday, June 21, 2021 9:45:05 PM(UTC)

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Admin do you know why I can't use the free trial?
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