Rank: Newbie
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Posts: 6
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I haven't been able to use the bot for days because this message keeps appearing "failed to connect bot server to retrieve card data"
Can someone please tell me how I can fix this
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Rank: Administration
Groups: Administrators
Posts: 4,847
Thanks: 805 times
Was thanked: 4539 time(s) in 1637 post(s)
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Check your OS firewall settings.
Or use VPN, it's caused by internet routing.
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Rank: Newbie
Groups: Registered
Posts: 6
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JoyAdmin;60883 wrote:Check your OS firewall settings.
Or use VPN, it's caused by internet routing. I turned everything off in the firewall, I don't understand it, earlier the bot worked without any problem
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Rank: Newbie
Groups: Registered
Posts: 6
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JoyAdmin;60883 wrote:Check your OS firewall settings.
Or use VPN, it's caused by internet routing. I deactivated my entire firewall and downloaded a VPN and it still doesn't work: /
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Rank: Member
Groups: Registered
Posts: 12
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i have the same problem i disables everything and no work
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Rank: Newbie
Groups: Registered
Posts: 4
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mixalis1323;60887 wrote:i have the same problem i disables everything and no work Yes, I don't understand before everything worked :(
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Rank: Newbie
Groups: Registered
Posts: 4
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JoyAdmin;60883 wrote:Check your OS firewall settings.
Or use VPN, it's caused by internet routing. I really checked everything again and deactivated the firewall and the anti virus program and it still doesn't work. I need help
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Rank: Member
Groups: Registered
Posts: 12
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yes me too there is no help on this site admins never anwer and help
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Rank: Newbie
Groups: Registered
Posts: 1
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i have that same problem.....
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Rank: Newbie
Groups: Registered
Posts: 1
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I can't find any decks as the symptoms show that I can't find the game. I wish the manager knew about this symptom soon
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Rank: Newbie
Groups: Registered
Posts: 4
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noting;60899 wrote:i have that same problem..... Have you found a solution yet?
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Rank: Newbie
Groups: Registered
Posts: 4
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dydrhks123;60902 wrote:I can't find any decks as the symptoms show that I can't find the game. I wish the manager knew about this symptom soon Have you found a solution yet??
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Rank: Newbie
Groups: Registered
Posts: 4
Was thanked: 1 time(s) in 1 post(s)
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This continues to be a problem that stops the bot completely.
I've tried:
- Two different computers
- Disabling all firewall functions completely
- Changing firewall configurations several different ways
- VPN software, trying multiple VPN concentrators across multiple countries
- Complete reinstall of HearthRanger from the ground-up and reapplying local permissions
I don't believe at this time the problem is on the client-side of HearthRanger.
Thanks for reading.
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Rank: Member
Groups: Registered
Posts: 12
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Rank: Member
Groups: Registered
Posts: 18
Thanks: 2 times
Was thanked: 2 time(s) in 2 post(s)
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Dealing with this for two weeks now..
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Rank: Newbie
Groups: Registered
Posts: 1
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Same here - bot worked fine even this morning, suddenly all he can do "failed to connect bot server to retrieve card data"..
The only thing I did before the crash - stopped the bot manually.
After a few minutes I start it again - no change to my computer, windows, router, anything..why doesnt it work?
Anyone any idea please?
Thx
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