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Crash at start after fresh instal
tatanka17
#1 Posted : Friday, December 15, 2017 10:38:06 AM(UTC)
Rank: Newbie

Groups: Registered
Posts: 2

Hey guys, maybe you can help me out! I used your tool some while ago, and now wanted to use it again! but right after i start the hearthranger file (or any other of the 3 applications) i get a windows error message that looks like this:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Hearthranger_Init_Helper.exe
Application Version: 9.9.4.0
Application Timestamp: 5a0302ed
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.19135
Fault Module Timestamp: 56a1c79e
Exception Code: c06d007e
Exception Offset: 0000c52f
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 3079
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Maybe you can help me! I use windows 7 , got frameworks and visual c++, downloaded fresh today, saved on C:\, ran as admin, unblocked all before extracting, turned off the AVIRA and made an exception too..
Dunno what else to do now -..- please help me if u can =)
JoyAdmin
#2 Posted : Friday, December 15, 2017 11:44:21 AM(UTC)
Rank: Administration

Groups: Administrators
Posts: 4,845

Thanks: 805 times
Was thanked: 4538 time(s) in 1636 post(s)
JoyAdmin
#3 Posted : Friday, December 15, 2017 11:46:39 AM(UTC)
Rank: Administration

Groups: Administrators
Posts: 4,845

Thanks: 805 times
Was thanked: 4538 time(s) in 1636 post(s)
Also check this solution, it may be fix it too:

Download and install Microsoft Visual C++ 2010 Redistributable Package (x86)
http://www.microsoft.com.../en/details.aspx?id=5555
tatanka17
#4 Posted : Friday, December 15, 2017 11:58:17 AM(UTC)
Rank: Newbie

Groups: Registered
Posts: 2

Thx for the quick reply! I already tried to use it from another user profile on my computer , didnt work -..- and if i get the msvisual c++ you postet, it says that i already got a newer version installed =)
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