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warshade14
#1 Posted : Tuesday, May 19, 2015 5:05:55 PM(UTC)
Rank: Newbie

Groups: Registered
Posts: 4
Location: Holland
Hello,

Since three days, I have been getting the message "Loading data, please wait..."

What i've done so far:

-Unblock all files
-Run as administrator
-Moved location of Folder to C:\\
-Opened port in firewall
-Added heartcrawler.exe to firewall
-Checked launcher.exe and says "Server not ready, restart again".

I have also redownloaded the complete heartcrawler.exe


I hope someone can help me.

Kind regards,
Kees.
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JoyAdmin
#2 Posted : Tuesday, May 19, 2015 10:16:34 PM(UTC)
Rank: Administration

Groups: Administrators
Posts: 4,847

Thanks: 805 times
Was thanked: 4539 time(s) in 1637 post(s)
It's hearthranger bot, not crawler..

Looks like your environment can't connect with bot server, please make sure your computer is not blocked tcp/ip port 443 (https).

Hearthranger bot uses https (port443), http (port 80), http (port 81) to communicate with port server.

Also you can try to use VPN, it maybe solve it.
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warshade14
#3 Posted : Wednesday, May 20, 2015 4:24:20 AM(UTC)
Rank: Newbie

Groups: Registered
Posts: 4
Location: Holland
Hey JoyAdmin,

It still doesn't work. Any other solutions you can think of? It was working perfectly before.

Kind regards
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oijkn
#4 Posted : Wednesday, May 20, 2015 5:29:25 AM(UTC)
oijkn


Rank: Advanced Member

Groups: HSModerator, Registered
Posts: 472
Man
Location: 127.0.0.1

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Hi,

What's the settings of your network hardware ? Do you use the automatic mode or manual ?

Perhaps that come from your DNS.

Regards.
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warshade14
#5 Posted : Wednesday, May 20, 2015 8:20:07 AM(UTC)
Rank: Newbie

Groups: Registered
Posts: 4
Location: Holland
Figured it out.
Went to my LAN connection and unchecked use proxies settings.

Thanks for the help
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oijkn
#6 Posted : Wednesday, May 20, 2015 8:42:32 AM(UTC)
oijkn


Rank: Advanced Member

Groups: HSModerator, Registered
Posts: 472
Man
Location: 127.0.0.1

Thanks: 76 times
Was thanked: 271 time(s) in 93 post(s)
warshade14;26168 wrote:
Figured it out.
Went to my LAN connection and unchecked use proxies settings.

Thanks for the help


Well ! you are welcome :)
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